Ever fall in love with the most expensive thing in a store before seeing the price tag (the worst!!!). It’s not just the shiny parts that caught your eye, but you kinda think someone poured all this intention, craftsmanship and love into making it YOU in mind. And they DID - because whoever makes something of quality wants to be noticed. They want you to see every small detail. That’s where we begin our story about H|F quality & why it matters so much... Go ahead, click below... we know you're interested :)
CLEANING & CARE
Most of our textiles have already been laundered for the purpose of making the dyes stay (the vintage fabrics deinitely have been). You can hand wash using cold water & lay flat to dry or tubmle dry on low heat or "air fluff". We've detiled specific frabric care in a longer article if you'd like to know more.
WHAT'S WITH ALL THE LEATHER?
All throughout history leather has been used for clothing and tools due to it's durability and long lifespan. In fact- it's become a staple for most people symbolizing the above. While "vegan leather" is made using plastic and synthetic non-recycleable products, we still believe in keeping it old school.
More importanlty, we value the quality of craftsmanship and quality that using leather brings to our products. We hope you do to.
SHIPPING & TRACKING
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Shipping & Delivery
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Warranty & Repair
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
An extended warranty can be added to your products for an additional cost.
Please get in touch for more information about extended warranties.
The extended warranty could come at a different cost depending on the type of product and extended period.
Please get in touch for more information.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.